for High-potential, First-time Managers
As part of human conditioning, we as individuals tend to look at things from our own perspective. We see things through our own filter. By understanding other perspectives, you create an opportunity to build and better employee relationships. This is the basis for empathy.
- Identify key elements of empathy as it relates to others in a team environment.
- Learn techniques to encourage flexibility and inclusion in an effort to reduce stress and build trust in your team.
- Learn active listening to interact and respond to others.