1.5 Hours

CM101Level 1

for New or First-time Managers
October 19, 2022 2:00 p.m. EST
December 7, 2022 2:00 p.m. EST
Clear

$135.00

Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics will determine a positive or negative outcome. Patience and learning to discern what is being said from one’s filter are key components to Mastering conflict..

FormatOnlineCertificateUpon Completion

Objective

  • Examine listening skills and learn the fundamentals of conflict resolution positive conflict and communication skills.
  • Learn to strengthen your personal and professional relationships by constructively addressing conflicts between individuals and within organizations.

Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics will determine a positive or negative outcome. Patience and learning to discern what is being said from one’s filter are key components to Mastering conflict..

Additional information

for

New, First-time Managers

duration

1.5 Hours

level

Level 1

page_name

101

objective

Examine listening skills and learn the fundamentals of conflict resolution positive conflict and communication skills., Learn to strengthen your personal and professional relationships by constructively addressing conflicts between individuals and within organizations.

abbr

CM

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