Accountability and Ownership

Accountability is one of the fundamentals of Emotional Intelligence. It refers to words being in alignment with actions. Accountability is a state of being rather than a task of doing. How to be accountable for one’s thoughts, behaviors, and actions sets the stage for an accountable workforce. In this course you will learn the stages of accountability, responsible communication. When accountability fails within teams and organizations. Blame and accusation are often used as a smokescreen to accountability. Beyond current job responsibilities, the importance of accountability in all areas of life is essential for establishing healthy boundaries and expectations of others.

  • 4 Hours

    AC101Level 1

    for New or First-time Managers
    On Demand



    The fundamental awareness of accountability looks at job description, management style, teamwork and commitment as the cornerstone of responsibility. Being consistent in work includes being reliable to your team and work responsibilities..

    FormatOnlineCertificateUpon Completion


    • Learn healthy boundaries around current job responsibilities with the ability to communicate and follow through in a timely manner. Learn the importance of completing job assignments and performing the duties required to fulfill your job responsibilities.
  • 6 Hours

    AC201Level 2

    for High-potential, First-time Managers
    On Demand



    Accountability is, say what you do and do what you say. Not only is accountability important to holding staff to a common expectation, but also to be responsible and accountable for one’s management style. How you are being heard by staff and peers can be challenging when reliability is not at the cornerstone of an organization.

    FormatOnlineCertificateUpon Completion


    • Learn new practical tools to empower teams are the benefits of accountability.
    • Learn how accountability produces productivity and provides a confidential framework for success.
    • Learn different communicating styles for holding yourself accountable and the pitfalls when accountability is not valued.
  • 8 Hours

    AC301Level 3

    for Mid to senior level leaders
    March 14, 2023 03:00 p.m. EST
    May 2, 2023 03:00 p.m. EST


    Different people might have different views of what certain work related issues are. Often, we ignore our true interests as we become attached to one solution. Leaders need to understand the interest of all parties and how to manage different accountability styles when issues arise.

    FormatOnlineCertificateUpon Completion


    • Focus is on active listening in order to build skills and encourage teams to become better accountability partners.
    • Learn the impact of building communities of accountability so employees continue learning from and problem-solving with their peers.
    • Utilize self awareness practices for building cohesive teams based on accountability.
  • 12 Hours

    AC401Level 4

    for Executives and Senior Leaders
    March 15, 2023 03:00 p.m. EST
    May 3, 2023 03:00 p.m. EST


    Being accountable for teams when they meet or fail performance tasks and expectations falls heavily on management. This class teaches leaders how to hold themselves and others accountable for exemplary work, within the timeframe allotted and within the policies of the organization. Setting the bar for higher standards, and pushing the envelope for success can lead to pushback, as well as unprecedented performance.

    FormatOnlineCertificateUpon Completion


    • Foster growth of your team by setting an accountability matrix for success.
    • Learn the signs of behavior and subtle defiance of team members who do not regard accountability in the workplace.
    • Learn building trust practices for a committed workforce
  • 16 Hours

    AC501Level 5

    for Executives and Senior Leaders
    March 17, 2023 03:00 p.m. EST
    May 5, 2023 03:00 p.m. EST


    Effective leadership requires a culture of accountability. Taking ownership of outcomes and requiring management and staff to do the same is empowering and supportive. accountability leadership creates a reverberation of effectiveness throughout the organization. Ensuring clear responsibilities and duties among staff and managers is critical for accountability to be enforced. Excelling in communication and awareness listening allows others to understand how and when expectations need to be met.

    FormatOnlineCertificateUpon Completion


    • Take ownership of issues with an action plan that includes development of accountability skills.
    • Learn communication skills that encourage an accountability mindset.
    • Discern accountability from responsibility and how the two can be enmeshed for a positive outcome as well as confusion.
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Rated 4.7 out of 5
4.7 out of 5 stars (based on 19 reviews)
Very good32%
Avatar for Alejandrina R.
Alejandrina R.
Rated 4 out of 5
1 year ago

We are so happy with this class. It has helped us take a huge step forward in creating a truly diverse and inclusive environment. Thank you for creating such an amazing educational resource.

Avatar for Bordy C.
Bordy C.
Rated 4 out of 5
1 year ago

Sound decision Making is a great course to help me understand how to make good decisions. The six steps are very clear and give good insight on how to anticipate what might happen in the future.

Avatar for Retha P.
Retha P.
Rated 4 out of 5
1 year ago

This course helped me a personal set of tools and self-assessments to identify gaps in behaviors and relationships.

Avatar for Sean M.
Sean M.
Rated 4 out of 5
1 year ago

It has helped me become more compassionate and truly listen to what others are saying without judgment.

Avatar for Queenie R.
Queenie R.
Rated 5 out of 5
1 year ago

I loved the class! I never realized before how much judgment is in communication.