6 HoursOC201Level 2
for High-potential, First-time Managers
The need for clear communication within teams and organizations continues to be a challenge, as more companies adapt new virtual modalities. Effective communication includes sending the right message that is also being correctly received and understood by the other person.
FormatOnlineCertificateUpon Completion
Objective
- Explore how communication is perceived by others by the use of verbal and non-verbal communication
- Learn the conversational pathways for navigating difficult conversations
- Identify and solve common obstacles to effective communication.
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